We are coming up on our 1 year mark in the Security Maverick coaching program. I just wanted to let you know about the positive experience I have had. Last year I was feeling overwhelmed with the task of growing our company. I was doing everything myself, and I had in essence created a prison for myself and not a business.
Through our one-on-one coaching calls you helped me set goals and create a plan to transform Procom Security. I then knew that I was going to need to report back the next month which helped motivate me to accomplish my goals.
We started sending out the Secure Zone email newsletter and Service That Soars™ quarterly hard copy newsletter to all of our customers, past customers, and prospects who we had addresses for. We started seeing results immediately through more referrals, less attrition, and more loyal customers. This year our gross revenue will be 35% higher than last year and I am only using just a couple of the many tools you have taught me.
The changes I have made have allowed me to start working on the business and not just in the business. I am excited about the next year and to see where we can take this from here. Your programs are extremely valuable and I would recommend them to any security business (unless they are in my market – in which case I have never heard of you)
Procom Security, Inc.